Where can I look for care in Chicago?
Choose a way to have a real conversation about your concern.
You may prefer a visit in person, a phone or video call, or a first talk with your usual doctor. Start by describing the concern that brought you to seek care. Then ask who will review your health and questions.
What questions fit a visit at a clinic?
A clinic visit is one way to begin. Ask whether the clinic treats the problem you want help with. Ask which health professional would see you and why their training fits the problem.
If you already have a usual health professional, ask where to begin. Describe the goal in plain words. Bring the exact treatment name if an ad prompted the search.
For any setting, ask who would prescribe, how follow-up works, and which pharmacy would supply a medicine.
It is fine to ask about alternatives. The conversation can start with your concern rather than a request for a particular product.
What can I ask a telehealth service?
Telehealth means care given remotely, such as through a video or phone conversation.
Someone treating you from another location while you are in Illinois must have an Illinois license or other Illinois permission to practice.
Illinois requires the same standard of care for a remote visit as for a visit in person. The health professional can only do the work their license allows.
Give the service your location for the time of the visit. Ask who is assessing you. Ask how to request an in-person exam or a test if the conversation points that way.
How can I choose between a visit in person and a remote visit?
Think about what you need from the visit. Would you find it easier to talk in person? Can you make space for a private remote conversation? Would you rather start with someone who already knows your history?
Ask about the next step if the visit cannot answer the question. Ask how your notes can reach any other health professional involved. Let the answers guide the choice.